Category: Travel

Malindo Air’s Data Breech Caused By Unscrupulous Ex-staff of Service Provider

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Last week, Malindo Air was rocked with the discovery of their customer data leaked onto the dark web. Investigation was made, and the culprit was found out; a ex-staff of a third-party company they  contracted copied the data of their customers.

Two ex-employees of GoQuo (M) Sdn Bhd, Malindo Air’s e-commerce services provider have been identified as the culprits. Thankfully it is not due to the company’s infrastructure or the cloud service they are using.

The official announcement through their website also states that “Malindo Air has been working closely with all the relevant agencies including the Malaysian Personal Data Protection Commissioners and the National Cyber Security Agency (NACSA) as well as their counterparts overseas.”

The company has bought in data forensics and cyber security experts in to review all the airline’s existing data infrastructure and processes as a forward proactive measure. At the same time, Malindo Air has also initiated auto-reset of all customer passwords and cautioned customers to be wary of any suspicious and unsolicited calls and emails. Customers can reach out to customer_care@malindoair.com for further assistance.

AirAsia Akan Mempunyai Sambungan Wifi Yang lebih Laju

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AirAsia, melalui ROKKI, telah mengumumkan bahawa mereka akan menaik-taraf perkidmatan WiFi mereka di beberapa perenerbangan yang terpilih.

ROKKI menggunakan platform Inmarsat Ka-band berkelajuan tinggi, GX Aviation, yang akan dipasang ke keseluruhan keluarga pesawat AirAsia sepanjang 2020. Ka-band lebih laju dan menawarkan perkhidmatan hiburan dalam penerbangan yang lebih dari biasa. Ia menyokong strim video masa-sebenar, strim musik dan banyak lagi.

Kandungan yang akan ditawarkan termasuklah filem, pemua, berita dan juga perkhidmatan membeli-belah. Malahan, GX Aviation membolehkan pengguna untuk berhubung dengan yang tersayang melalui panggilan Wifi dengan Whatsapp ataupun LINE.

AirAsia menawarkan 10MB percuma untuk buat masa ini di penerbangan yang meyokong GX Aviation ini. Data tambahan boleh dibeli dengan harga berikut:

Gambar ihsan Lowyat.net

Buat masa ini tiada berita jika teknologi ini akan diperkenalkan untuk penerbangan AirAsia X; setakat ini, AirAsia Malaysia dan Thailand mendapat perhatian dahulu. Berkemungkinan ini akan diikuti dengan AirAsia Indonesia dan AirAsia Philippines)

AirAsia Inflight Wifi Gets A Boost Of Speed

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ROKKI, the AirAsia inflight Wifi service, has just announced that they will be upgrading their services on board selected AirAsia flights.

The wireless connectivity arm of AirAsia now is using Inmarsat’s high-speed Ka-band platform, GX Aviation, which will be rolled out to the rest of the fleet over the next year. Ka-band offers an enhanced inflight entertainment and connectivity (IFEC) experience beyond basic broadband, supporting real-time video, music streaming and more.

Content on offer includes movies, music, games, news and even shopping. Plus, with the new Inmarsat connection, sustained connection makes possible in-flight Wifi to users on ground. Whatsapp/LINE calls can be made even when you are 35,000 feet in the air.

AirAsia is offering free 10MB to passengers onboard selected flights with the GX Aviation broadband. More data can be purchased based on the following list:

Image courtesy of Lowyat.net

No news if the system will be introduced to AirAsia X flights; for now the target will be AirAsia planes across the region (AirAsia Malaysia, Thailand, and possibly Indonesia and Philippines).

AirAsia x Airbus: A330Neo and A321XLR for The Fleet

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AirAsia has signed an agreement for a firm order of 12 additional Airbus A330neo aircraft, (taking the total from 66 to 78 A330neos on order) and 30 state-of-the-art A321XLR aircraft, to join AirAsia’s future long-haul fleet at the end of August in Kuala Lumpur. The two orders represents a new direction for the airline to allow more frequency to slot-restricted airports and thin routes.

The introduction of the A321XLR provides AirAsia X with greater flexibility to better manage capacity on key routes as well as respond to seasonal demand. The A321XLR also gives AirAsia X an advantage when it comes to exploring opportunities to operate non-stop flights between Southeast Asia and secondary cities in countries like Australia, China and Japan. 

The signing ceremony was witnessed by Tun Dr Mahathir Mohamad, the Prime Minister of Malaysia. Also present was AirAsia Group CEO Tan Sri Tony Fernandes.

The A330neo is Airbus’s popular model, with the older A330 in use by multiple airlines around the world, including AirAsia X. The new neo model (which stands for New Engine Option), adds new wingtip design called sharklets, new engine from Rolls-Royce’s Trent 1000 and General Electric’s GEnx-1B, which AirAsia will select the Rolls-Royce Trent 7000 engines, and a whole slew of interior updates and upgrades.

Meanwhile the A321XLR is Airbus’s latest narrowbody model, designed for high capacity but thin routes. With seating up to 240 passengers, the new plane will help the company open new routes, or add more frequency to current routes in the AirAsia X routing.

Image courtesy of AirAsia

The first two A330neo for the AirAsia Group is now in service with Thai AirAsia X. The first A321XLR is currently in the production line of Airbus, ready for delivery by end of 2019 or early 2020.